Shipping & Returns
Shipping Policy
I’m a shipping policy section. I’m a great place to update your customers about your shipping methods, packaging and costs. Use plain, straightforward language to build trust and make sure that your customers stay loyal!
We currently utilize an on-demand service, Printify, as our platform to print our merchandise. Due to this, returns are limited. For more details, see the Return & Exchange Policy below.
Return & Exchange Policy
Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. All sales are final other than exhanges or refunds for damaged items.
In case of a damaged product or a manufacturing error, Printify offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team using the “Submit issue” form and provide a clear photo showing the issue.
Note
If damaged, refunds are issued to your original payment method. If your selected billing currency is not United States Dollar (USD), please note that the refund will be returned directly to the original payment source.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
Please note that Printify and/or Canasia Design will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color.
Terms of Service from our Platform, Printify: